Review our Sales , Management and Personal Development Courses
Sales Courses
Sales Essentials - Understanding the Sales Cycle
Whether you are working with fresh faces or seasoned pros, there are usually gaps between where salespeople are in their development and where they should be. That’s why it’s a good idea to assess skill levels from time to time, establish a baseline, and always have an action plan for improvement. The results are beneficial to the bottom line for both the individual and the organisation. Learn More..
Whether you are working with fresh faces or seasoned pros, there are usually gaps between where salespeople are in their development and where they should be. That’s why it’s a good idea to assess skill levels from time to time, establish a baseline, and always have an action plan for improvement. The results are beneficial to the bottom line for both the individual and the organisation. Learn More..
Sales Essentials - Prospecting and Territory Management
Ask any sales professional about prospecting and most will tell you it’s their least favourite thing to do. From figuring out how to develop a territory to finding qualified leads and making cold calls, it’s enough to cause even the most seasoned people to cringe. Some even point fingers claiming it’s not within the realm of their responsibility. But prospecting is the vital first step in the sales cycle, and the key to success is preparation, practice, and confidence. Learn More...
Ask any sales professional about prospecting and most will tell you it’s their least favourite thing to do. From figuring out how to develop a territory to finding qualified leads and making cold calls, it’s enough to cause even the most seasoned people to cringe. Some even point fingers claiming it’s not within the realm of their responsibility. But prospecting is the vital first step in the sales cycle, and the key to success is preparation, practice, and confidence. Learn More...
Selling Essentials: Opening the Sales Call
You never get a second chance to make a first impression. Ten seconds or less. That’s how long the window of opportunity is open for salespeople to grab a client’s attention. And that’s why it’s vitally important to be armed with the tools that enable you to be confident, sincere, engaging, and successful before you set foot in the next face-to-face sales call. Learn More...
You never get a second chance to make a first impression. Ten seconds or less. That’s how long the window of opportunity is open for salespeople to grab a client’s attention. And that’s why it’s vitally important to be armed with the tools that enable you to be confident, sincere, engaging, and successful before you set foot in the next face-to-face sales call. Learn More...
Selling Essentials: Listening and Questioning
You’ve mastered prospecting, scoped out hot leads, and succeeded in getting your foot in the door. So far, you are off to a great start. But at this moment, you are sitting face-to-face with your next (hopefully) new customer, and after an engaging opening, you stop and think, hmm…now what? It’s time to shift the focus to the customer. Learn More...
You’ve mastered prospecting, scoped out hot leads, and succeeded in getting your foot in the door. So far, you are off to a great start. But at this moment, you are sitting face-to-face with your next (hopefully) new customer, and after an engaging opening, you stop and think, hmm…now what? It’s time to shift the focus to the customer. Learn More...
Selling Essentials: Presenting Solutions, Overcoming Objections, and Closing the Sale
It’s true. Preparation is key, especially when it comes to selling. Successful salespeople know it. From mastering product knowledge to understanding what the client wants and figuring out how to clinch the sale, they always do their homework. Always. Learn More...
It’s true. Preparation is key, especially when it comes to selling. Successful salespeople know it. From mastering product knowledge to understanding what the client wants and figuring out how to clinch the sale, they always do their homework. Always. Learn More...
Selling Essentials: Developing Clients for Life
Do you think your job is done when you closed a deal? The reality is that there’s a long road ahead if you want to gain a client for life, from implementation and follow-up to building the relationship and developing client loyalty. Learn More...
Do you think your job is done when you closed a deal? The reality is that there’s a long road ahead if you want to gain a client for life, from implementation and follow-up to building the relationship and developing client loyalty. Learn More...
Coaching for Sales Performance
Ask any manager about sales coaching, and you’re likely to see them roll their eyes in response. Why? Because most managers claim they don’t have the time, the skills, the patience, or the need to do it. But in reality, creating a coaching culture will fundamentally change the way business is done. Learn More...
Ask any manager about sales coaching, and you’re likely to see them roll their eyes in response. Why? Because most managers claim they don’t have the time, the skills, the patience, or the need to do it. But in reality, creating a coaching culture will fundamentally change the way business is done. Learn More...
Management Courses
Financial Intelligence
Financial Intelligence is a back-to-basics training course that’s perfect for anyone who needs to learn how to read, interpret, and analyze the ten most commonly used accounting instruments. Managers, particularly, will benefit from understanding the financial consequences of their decisions. Learn More...
Financial Intelligence is a back-to-basics training course that’s perfect for anyone who needs to learn how to read, interpret, and analyze the ten most commonly used accounting instruments. Managers, particularly, will benefit from understanding the financial consequences of their decisions. Learn More...
Finance for Non Financial Managers
Accounting has long been referred to as “the language of business.” This is because financial accounts provide relevant information to make sound and appropriate business decisions. Consider what you want to know about your business. As the business owner, accounting information tells you if your business is making money and why or why not. Learn More...
Accounting has long been referred to as “the language of business.” This is because financial accounts provide relevant information to make sound and appropriate business decisions. Consider what you want to know about your business. As the business owner, accounting information tells you if your business is making money and why or why not. Learn More...
Succession Planning
A lack of succession planning is like driving your car in the dark without headlights. Effective succession planning is like having halogen headlights that shine father and brighter than any other kind of headlight. Learn More...
A lack of succession planning is like driving your car in the dark without headlights. Effective succession planning is like having halogen headlights that shine father and brighter than any other kind of headlight. Learn More...
Project Management
Real-World Project Management is a course which covers the steps of project management from definition and planning to implementation. First you will review monitoring, completion and evaluation. Then you will be able to complete a thorough and accurate project plan including task identification, scheduling and budgeting. Learn More...
Real-World Project Management is a course which covers the steps of project management from definition and planning to implementation. First you will review monitoring, completion and evaluation. Then you will be able to complete a thorough and accurate project plan including task identification, scheduling and budgeting. Learn More...
Coaching for Development
Coaching for Development recognises the need for employees to feel committed to their work and is designed to help managers, supervisors, and leaders alike to encourage individual performance as a means for increasing engagement and ultimately productivity rather than to use the traditional “command and control” method. Learn More...
Coaching for Development recognises the need for employees to feel committed to their work and is designed to help managers, supervisors, and leaders alike to encourage individual performance as a means for increasing engagement and ultimately productivity rather than to use the traditional “command and control” method. Learn More...
Budgeting Basics
Many managers consider budgeting to be one of their most tedious responsibilities. This training will demonstrate how to design and present a professional budget. Learn More...
Many managers consider budgeting to be one of their most tedious responsibilities. This training will demonstrate how to design and present a professional budget. Learn More...
Fundamentals of Strategic Planning
Strategic planning means different things to different people. To some it means creating vision and practicing values. To others it means setting deadlines for action items and managing changes. Whether you come from the more philosophical end or the task-oriented end, strategic planning does include moving the company forward toward a shared vision through agreed-upon goals and objectives Learn More...
Strategic planning means different things to different people. To some it means creating vision and practicing values. To others it means setting deadlines for action items and managing changes. Whether you come from the more philosophical end or the task-oriented end, strategic planning does include moving the company forward toward a shared vision through agreed-upon goals and objectives Learn More...
Personal Development Courses
Communication Skills
It is not unusual to hear people in companies say, "We have a communication problem here." This course will provide methods and information to analyse and improve your own communication and help you help others. Learn More...
It is not unusual to hear people in companies say, "We have a communication problem here." This course will provide methods and information to analyse and improve your own communication and help you help others. Learn More...
Influencing and Persuasion
The purpose of this training is to teach people the skills they need so that others will want to grant them the power to affect outcomes. Our approach is to teach someone how to develop and maintain rapport, how to resolve conflicts and handle difficult situations, and how to recognise others’ needs and support them in meeting their needs while meeting their own as well (“win-win”). Learn More...
The purpose of this training is to teach people the skills they need so that others will want to grant them the power to affect outcomes. Our approach is to teach someone how to develop and maintain rapport, how to resolve conflicts and handle difficult situations, and how to recognise others’ needs and support them in meeting their needs while meeting their own as well (“win-win”). Learn More...
Assertiveness Skills
Assertiveness Skills are crucial to professional development, as well as other aspects of life. Some of these skills include asking for what you need, handling confrontations gracefully, and putting ideas forward with confidence. Learn More...
Assertiveness Skills are crucial to professional development, as well as other aspects of life. Some of these skills include asking for what you need, handling confrontations gracefully, and putting ideas forward with confidence. Learn More...
Negotiation Skills
This course is organised in a way to layer coaching with training. Once the participant understands not only what they want but why they want it, they can be in the ideal space to really listen, prepare, and persuade with skill and integrity. Learn More...
This course is organised in a way to layer coaching with training. Once the participant understands not only what they want but why they want it, they can be in the ideal space to really listen, prepare, and persuade with skill and integrity. Learn More...
Managing Meetings
Successful completion of this training will increase your knowledge and ability to effectively prepare for meetings. You will identify clear and concise objectives, set realistic ground rules and solve problems effectively with meeting participants. Learn More...
Successful completion of this training will increase your knowledge and ability to effectively prepare for meetings. You will identify clear and concise objectives, set realistic ground rules and solve problems effectively with meeting participants. Learn More...
Time Management
Different approaches to time management are equally effective and neither approach is better than the other. In this course you will learn how to increase your personal effectiveness by using management techniques that fit your personality. Learn More...
Different approaches to time management are equally effective and neither approach is better than the other. In this course you will learn how to increase your personal effectiveness by using management techniques that fit your personality. Learn More...
Customer Service Over the Phone
Providing great customer service is often easy when the customer is easy. But when the customer is angry, delivering exceptional customer service is a bigger challenge. This training will address that issue and so much more. Learn More...
Providing great customer service is often easy when the customer is easy. But when the customer is angry, delivering exceptional customer service is a bigger challenge. This training will address that issue and so much more. Learn More...
