Coaching for Development
Coaching for Development recognises the need for employees to feel committed to their work and is designed to help managers, supervisors, and leaders alike to encourage individual performance as a means for increasing engagement and ultimately productivity rather than to use the traditional “command and control” method.
In this course, participants learn the key elements of building a successful coaching relationship and how to best implement them using a step-by-step coaching process; in addition, how to help an employee implement a development plan to individually improve their success as well as how to apply effective strategies for overcoming common coaching challenges.
In this course, participants learn the key elements of building a successful coaching relationship and how to best implement them using a step-by-step coaching process; in addition, how to help an employee implement a development plan to individually improve their success as well as how to apply effective strategies for overcoming common coaching challenges.
Learning Outcomes:
- Learn to discern the difference between coaching and other development strategies.
- Discover the key elements to successful coaching relationships.
- Understand the coaching process and how to apply each step.
- Identify common challenges to successful coaching.
- Discover effective strategies for managing challenges.
- Establish and maintain a successful coaching relationship with an employee.
Course Contents
Module One: The Coaching Concept
What coaching is and isn’t
The roles and responsibilities of coaching
Determining the action to take
Coaching approach
Communication techniques
Self-assessment
Listening skills
Module Two: Quick Coaching Model
Steps to effective coaching
Five characteristics of effective feedback
Module Three: One-on-One Coaching Sessions
Four-step preparation process
Is coaching successful?
Handling specific personalities
Coaching scenarios
Spotting three-minute coaching moments
Module Four: Building a Performance Improvement System
Performance improvement
Determine key results
Benchmark star performers
Identify best practices
Create development plan
Measure performance
Creating a learning environment
Module Five: Building and Coaching a Winning Team
Developing trust and mutual respect
Translating trust into actions
Building loyalty
Holding employees accountable
Empowering team members
Keeping the lines of communication open
Setting team mission and goals
Module Exercises
At the end of each module the student is provided
with coursework for completion
Course Final Exam
To achieve certification the student most
achieve a 65% Grade in the Final Exam
Module One: The Coaching Concept
What coaching is and isn’t
The roles and responsibilities of coaching
Determining the action to take
Coaching approach
Communication techniques
Self-assessment
Listening skills
Module Two: Quick Coaching Model
Steps to effective coaching
Five characteristics of effective feedback
Module Three: One-on-One Coaching Sessions
Four-step preparation process
Is coaching successful?
Handling specific personalities
Coaching scenarios
Spotting three-minute coaching moments
Module Four: Building a Performance Improvement System
Performance improvement
Determine key results
Benchmark star performers
Identify best practices
Create development plan
Measure performance
Creating a learning environment
Module Five: Building and Coaching a Winning Team
Developing trust and mutual respect
Translating trust into actions
Building loyalty
Holding employees accountable
Empowering team members
Keeping the lines of communication open
Setting team mission and goals
Module Exercises
At the end of each module the student is provided
with coursework for completion
Course Final Exam
To achieve certification the student most
achieve a 65% Grade in the Final Exam
Course Certification
We award every participant who successfully completes our course final exam an Irish Institute for Management Development (IIMD) Certificate of Completion, acknowledging their participation and completion in one of our courses.
Many of our courses are provided under license from HRDQ who have been a trusted developer and publisher of experiential HR training and development resources for more than 30 years. Their client list includes Harvard University, MIT, FedEx, Intel, McDonald's, Toyota, Princeton University, Coca-Cola, American Express, U.S. Air Force, Weight Watchers, American Red Cross, Pfizer, Levi Strauss & Co., British Airways and many more.
We award every participant who successfully completes our course final exam an Irish Institute for Management Development (IIMD) Certificate of Completion, acknowledging their participation and completion in one of our courses.
Many of our courses are provided under license from HRDQ who have been a trusted developer and publisher of experiential HR training and development resources for more than 30 years. Their client list includes Harvard University, MIT, FedEx, Intel, McDonald's, Toyota, Princeton University, Coca-Cola, American Express, U.S. Air Force, Weight Watchers, American Red Cross, Pfizer, Levi Strauss & Co., British Airways and many more.
